Refund Policy
Last updated [July 28, 2026]
Thank you for purchasing Is Morocco Safe? The Real Picture of Safety in Morocco. Since this is a digital product, our refund policy works a little differently than physical goods — here’s exactly how it works.
1. Digital Product Notice
Because our Product is an instantly downloadable eBook (PDF), there is no physical item to “return.” Once you complete your purchase, you’ll receive immediate access to download the Product.
2. Our 7 Day Money Back Guarantee
We want you to feel confident in your purchase. If you’re not satisfied with the Product for any reason, you may request a full refund within 7 days of your original purchase date.
To request a refund:
- Email us at contact@ismoroccosafe.guide with the subject line “Refund Request.”
- Include the email address used for your purchase and your order/receipt number (found in your confirmation email).
- Let us know briefly why the Product didn’t meet your expectations (optional, but it helps us improve).
Refunds are typically processed within 5–10 business days and will be issued to your original payment method.
3. Refund Eligibility
- Refund requests must be submitted within 7 days of purchase.
- One refund per customer/purchase.
- We reserve the right to decline refund requests in cases of suspected abuse (e.g., repeated purchase-and-refund patterns).
4. Accidental Duplicate Purchases
If you accidentally purchased the Product more than once, contact us at the email above and we’ll refund the duplicate charge(s) promptly.
5. Non Refundable Circumstances
Refunds will not be issued for:
- Purchases made more than 7 days ago
- Dissatisfaction based on personal travel experiences that occurred after using the Product (the Product is informational and cannot guarantee specific outcomes — see our Terms of Use for details)
- Requests where no valid proof of purchase can be provided
6. Technical Issues
If you’re having trouble downloading or accessing your Product, please contact us before requesting a refund — most access issues (e.g., a missed confirmation email, wrong file format for your device) can be resolved quickly at:
Email: contact@ismoroccosafe.guide
7. Chargebacks
We ask that you contact us directly with any concerns before filing a chargeback with your bank or payment provider. We’re happy to resolve issues directly and quickly — chargebacks can delay resolution and may result in restricted access to future purchases.
8. Changes to This Policy
We may update this Refund and Returns Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Purchases made before a policy change will be honored under the policy in effect at the time of purchase.
9. Contact Us
Questions about a refund or this policy? Reach out anytime:
Email: contact@ismoroccosafe.guide Website: ismoroccosafe.guide
